Spa Etiquette

Groupon Rules!

Please note that I accept only one groupon per customer! If you purchase more than one, then you will have to ask Groupon for a refund of the extra ones. Seeking a refund is an issue only between you and Groupon, and I would appreciate it if you don't contact me about it. So please pay attention and respect this rule, doing so can save yourself a lot of headache! After your initial Groupon purchase I will be happy to match any groupon advertised price if you purchase directly through me. A second stipulation is that I will not accept ANY groupons from an existing customer, if you've already been a customer, I will be happy to match any groupon advertised price if you purchase directly through me.

Appointments

All services are done by Appointments only! Your Appointment is a guaranteed reservation reserved for you! I am interested in understanding your goals and want to take the appropriate time.

Please note that for safety reasons I do not allow more than one person to be in my treatment room during treatment.

Cancellation

I value your business and appreciate your cooperation with the cancellation policy. Please respect our scheduling by keeping appointments whenever possible and providing a minimum of 24 hour notice when canceling or rescheduling appointments.

Late Shows/Tardiness

Out of respect for other clients please arrive on time for your scheduled treatment. Arriving late will simply limit the time for your treatment. Your treatment will end on time so that the next client is not delayed. You will also be expected to pay the full amount of what would have been your treatment time should you arrive late to your appointment. In the case that we are running late, you will receive your full scheduled treatment time.

Questions?

I will be happy to answer any questions you may have. Please take a quick review of my web site, since there is a lot of information here for you. IPL customers, please take note of "Who is not a Good Candidate for IPL Treatment" on the IPL page and see if this relates to you.